Shipping and Returns

Domestic (US) Shipping and Handling Information:

All Domestic (US) orders, including orders being shipped to Army Post Office (APO) addresses, receive FREE SHIPPING.   Orders are shipped during business days every week. Order processing takes about 2-3 business days from the date of purchase.   You will receive a tracking number via the shipping confirmation email when your order is shipped.  Please note that if multiple items are purchased in a single order, the items may ship separately.  In such case, you will receive tracking numbers for each separate shipment.

SHIPPING RATES

All domestic (US) orders receive free shipping.   

SALES TAX

Sales tax will only be charged for orders when the buyer is located in New York State.  The sales tax will be included prior to the order confirmation. 

TRANSIT TIME

Delivery time is approximately 2-5 business days from the shipping out date.  

SHIPPING PREFERENCES

You can store and edit your shipping preferences during the checkout process.   Please be sure to re-confirm your address before submitting your order.

SHIPPING CARRIER

Poshlocket partners with the United States Postal Service (USPS) to ship all domestic (US) orders.   On occasion we may use UPS for selected orders.  For all UPS shipping, delivery time is approximately 5 - 7 business days.  

International Shipping and Handling Information

We are currently only shipping to the countries listed below and offer flat rate shipping.   Orders are shipped during business days every week.  For international orders, order processing takes about 2-4 business days from the date of purchase.   All international orders that purchase multiple items in a single order will have all the items shipped together.  Please note that all international shipping options do NOT provide tracking information.  WE ARE NOT RESPONSIBLE FOR LOST OR DELAYED PACKAGES.

For all orders being shipped to an international address, the BILLING and SHIPPING address MUST BE THE SAME.  Credit Cards that we except include VISA, MASTERCARD, AMEX, and DISCOVER.   We do recommend that international customers use PAYPAL checkout.   Please use a valid street address, as we cannot ship to international PO Boxes.     

COUNTRIES WHERE WE SHIP TO

Canada,United Kingdom (England, Northern Ireland, Scotland, and Wales), France, Germany, Denmark, Greece, Norway, Spain, Portugal, Italy, Ireland, Croatia, Sweden, Finland, Switzerland, Netherlands, Brazil, Australia, New Zealand

SHIPPING RATES

Canada:  $USD 12.60 flat rate

All other countries listed above:  $USD 16.60 flat rate

For Canada, purchases of $100 or more will receive free shipping.

For all other countries listed above, purchases of $150 or more will receive free shipping. 

All international orders will be shipped via USPS First Class Mail.

CUSTOMS DUTIES AND OTHER FEES

Please note that shipping charges do not include taxes or duty. The customer is solely responsible for any customs, duties, foreign taxes or other fees that his/her country may impose to take delivery of his/her order. In order to comply with export regulations, we are required by U.S. law to declare the exact value of all items ordered and to mark them as dutiable "merchandise." Declaring less than the true value is both a violation of American law and the laws of most other countries. In addition, we could lose the right to export to your country should it ever be discovered that we were misrepresenting the value. Because we are a retailer, we are prohibited by law from marking your order as "gift," even if the order is intended as a gift by its recipient. Call your local customs office for details about these charges.

TRANSIT TIME

Delivery time is approximately 5-16 business days from the shipping out date.  Please be aware that these are estimated delivery times. Delays in customs can also increase the delivery time.

SHIPPING PREFERENCES

You can store and edit your shipping preferences during the checkout process.   Please be sure to re-confirm your address before submitting your order.  Once again, for all international orders, the shipping and the billing address must be the same. 

SHIPPING CARRIER

Poshlocket partners with the United States Postal Service (USPS) to ship all international orders. 

For Domestic (US) Returns

We accept any untouched merchandise within 30 days from the shipping date for full refund.  We provide free return shipping for all domestic (U.S.) orders.  If you would like to return an item, please email us with the subject "Return Shipping" to info@poshlocket.com with your full name and order confirmation number and we will email you a return shipping label.   If you have made multiple purchases in a single order, please specify which items you will be returning.  

Once you receive the return shipping label, please locate the nearest United States Postal Service and drop off your return package.  Please allow 5 – 12 business days transit time.  Once we receive the returned merchandise, we will send you a confirmation email.  Please allow 3 – 5 days for the return credit to appear on your account.  Please note that any transaction fees required by each individual's payment gateway for the refund will be the responsibility of the customer.  

All gift certificate codes are non-exchangeable and non-refundable.  

All CLEARANCE SALE items are final sales/no returns.  

For International Returns

We accept any untouched merchandise within 30 days from the shipping date for full refund.   We do not refund return shipping charges and the return shipping cost is handled by the customer.   If you are returning an item please send us an email to info@poshlocket.com letting us know that you will be returning an item and we will email you back with the appropriate return shipping address within 24 hours of receiving the email.  Please ship the merchandise securely wrapped, as we cannot return items that arrive damaged due to poor packaging.  Also please note that we cannot return items that are lost during transit.  

Your return will be processed within 1-2 days from receiving the return package.   Please allow 4 – 7 days for the return credit to appear on your account.  Please note that the customer is responsible for all duties or taxes. If you return an item or refuse an item and we are charged a tax, that duty or tax amount will be deducted from your order total before we credit your account. Please note that any transaction fees required by each individual's payment gateway for the refund will be the responsibility of the customer.